On Thursday 22 May, we officially opened the doors to our purpose-built central heating hub. It marks a major step in our commitment to bringing warmth and comfort to Kiwi homes.
We were proud to share this milestone with the Smith families (our founders), the Rinnai Board, project managers from Zeal who helped bring the vision to life, our Brand Ambassador, Jason Gunn, respected Māori leaders, and, of course, our incredible team who made this building shine.
Our new building has been designed with the future in mind. Innovation, growth, and practical support for the industry are at its core. The showroom features the latest technology from top European and Japanese brands. From hydronic systems to heat pumps and designer radiators, it covers heating solutions for everything from new builds to heritage villas.
We’ve also created Aotearoa’s first heating and cooling pods. These unique pods let customers step into the feel of a room that is heated or cooled, giving a true sense of comfort before they buy.
Inside, we’ve built a dedicated working product room to showcase and test a wide variety of heat sources. Alongside that is our research and development room, where our team explores new ideas and innovates to bring the best products to market.
The new site includes large training rooms that support the growth of the industry and our Training Academy. Our 4000m² warehouse holds 30 rows of 11-metre-high racking, offering 4400 pellet spaces and capacity for six 40-foot shipping containers. We’ve also built a Trade Collection area to make pickups faster and easier, with expert help available when needed.
It’s not just about function. We’ve made it a space where you can bring your customers. The showroom gives them the chance to experience the comfort and quiet power of central heating. Whether it's underfloor warmth or the style of designer radiators, nothing compares to feeling it live.
We wrapped up the morning with a shared morning tea and a beautiful custom cake, baked by one of our team members. It was the perfect way to celebrate this exciting new chapter for Central Heating New Zealand and the wider industry.
This milestone reflects decades of hard work, belief and passion for doing heating better. And we’re only getting started.
